Ports of Scotland is a trading name of Maritime Publications Limited.  Ports of Scotland is committed to each individual’s right to privacy and to compliance with applicable laws.  Please note that as a general matter we may collect, use and disclose personal data for the purposes of legal investigation, enquiry and compliance purposes. Where given, we may also collect, use and disclose personal data with your consent.

What information do we collect?

This website only collects personal information that is specifically and voluntarily provided by you. This might include contact details like your name, email address or phone number or demographic information such as your address or postcode. Should you contact us by email or other means and provide information about yourself, that personal information will also be collected, used and disclosed in connection with the matter in question, and you should have a reasonable expectation as to that. Where you or your organisation have business dealings with us, or with third parties for whom we are a service provider (who may also in turn have provided the information to us), that may mean that we may collect, use and disclose your personal data, including payment data. We also collect, use and disclose personal information about people with whom we interact from publicly available sources and commercial / governmental databases.

Why do we collect personal information about you?

Ports of Scotland may collect, use and disclose information about you use in our business dealings as described above, for legal compliance, security or insurance purposes, or in connection with our financial processes and controls. Your personal information can also be collected, used and disclosed in order to improve the services we provide to you or your organisation, or to respond to enquiries or other issues raised by you.
We will not pass on any information that you give us to any organisations. There are exceptions to this, where required by law, (including for legal compliance purposes, crime prevention, credit checks and fraud prevention). It may also be necessary where we have an agreement with you, or we provide services to someone who does, or you have been affected by our activities or those of our clients, e.g. in order to instruct external advisers to support us or our client in relation to a matter involving you or your organisation (including any disputes).

How Do We Use Your Personal Information?

To contact you regarding orders placed on our website, including for marketing and product promotion purposes.
To contact you in the case of difficulty with an order, including cancellation or payment issues, or to respond to a query initiated by you.
You have the right to withdraw consent for use of your personal information at any time.

Is your information stored securely?

Where you send information for a particular purpose, it will be stored in accordance with our current business practices which are designed to maintain security and confidentiality. If you ask us to destroy this information we will do so insofar as is practical, subject to any applicable legal restriction and to our requirements to retain information for the purposes of fulfilling our legal and internal compliance obligations, including demonstrating compliance in the future should legal claims be brought against us. We will retain your personal data for so long as it is reasonably required (or, in connection with information provided only with your consent, should you withdraw that consent), including for legal and internal compliance purposes and the potential defence of claims in the future or if we are otherwise permitted to do so.

How can you find out what information is stored about you?

You are entitled to know certain information about yourself that we have collected, subject to completing an application and providing proof of identity. You can contact us for these purposes on 01877 330519 , email us at info@portsofscotland.co.uk or write to us at:

Ports of Scotland
Tulipan Lodge
1 Tulipan Crescent
Callander
FK17 8AR

The information that you may request will be provided promptly in accordance with applicable law if it is personal information that we are required to make available to you. In any event, we will use all reasonable endeavours to ensure that the information we hold is accurate, up to date and relevant and we will be happy to correct any inaccuracies.

Our Use of Cookies

Our website use ‘cookies’. Cookies enable you to access any registered user/secure areas, and to complete any surveys or application or contact forms. Cookies also help us to measure the effectiveness of web searches, and tell us which parts of our websites people have visited.

What are cookies?

Cookies are small text files, typically consisting of letters and numbers, and are downloaded via your browser when you access certain websites. Cookies can expire when you close your browser, or they may be stored on your computer for a specified amount of time.

The cookies we use

The cookies we use, whether placed directly by us, or by authorised 3rd parties do not contain, use or store any personally identifiable information.
We have categorised the cookies we use according to the guidelines found in the ICC UK Cookie Guide and the ICO Cookie Guidance Document. We use the following categories on our website:

Category 1 – Strictly Necessary Cookies
These cookies are essential to enable you to access any registered user / secure areas, and to complete any surveys or application forms. Without these cookies, you will not be able to access secure areas, or complete any surveys or application forms.
Accepting these cookies is a condition for using the services provided by any registered user / secure areas, surveys or application forms.
If you prevent these cookies, we cannot guarantee your security or predict how the website will perform during your visit.

Category 2 – Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these type of cookies on your device

Category 3 – Functionality Cookies
They may also be used to provide services you have asked for such as watching a video or commenting on a blog, news item or post. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Category 4 – Targeting or Advertising Cookies
Our web sites do not employ any category 4 cookies.

How can I control the cookie preferences ?

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org and/or www.allaboutcookies.org.